You’re unique. Your business is unique. That’s why Delphax offers a wide range of standard or customized maintenance and service plans to meet the specific requirements of your organization.
Choose the level of service that’s best for your business. Each is designed to restore or improve your productivity and efficiency quickly.
Our experienced teams can handle all of your service needs with any of our three levels of standard full-service plans. The plans include on-call field support, telephone support, parts replacement and on-site spare parts inventory.
+ Level 1: 24 service hours per day, your choice of 5 to 7 days per week.
+ Level 2: 16 service hours per day, your choice of 5 to 7 days per week.
+ Level 3: 9 service hours per day, your choice of 5 to 7 days per week.
(on-call service beyond normal contract hours is available.)
Teamwork is one of Delphax’s strengths — whether it’s internally, or working with our customers. We can work with your onsite service technicians to maintain optimal care of your equipment. Select the complementary services to complete your maintenance needs.
Periodic Preventive Maintenance
Experienced Delphax service technicians can schedule periodic visits to help your team with training and technology upgrades to ensure your equipment maintains optimal productivity.
Extended Product Protection
Technical support is only a phone call away. The plan also includes a spare parts package for your site.
It’s your equipment. Maintain it exactly the way you want with our custom maintenance options. Our customer support team will work with you to develop a plan that accommodates your specific requirements to ensure maximum profitability.